Frequently Asked Questions

Find quick answers to the most commonly asked questions:

How do I access my courses immediately after enrollment?

Step 1: Confirmation

  • After registering, you will see a Confirmation Page with: 
    • A breakdown of your enrollment.
    • A link to access your course immediately on Brightspace.
  • You will also receive a confirmation email with: 
    • Login details.
    • Instructions for accessing your course.

Step 2: Access Your Course

  • Click the link on the confirmation page or in the email.
  • You will be redirected to Brightspace, where:
    • Your enrolled course will be visible.
    • You can start learning right away.

How do I access my courses?

Go to your confirmation email and follow the login details, OR

Go to Insight and click the drop down arrow beside 'External' to make the login fields appear. Fill in your username and password and click 'log in'. Note*only New Directions staff can successfully login via the 'New Directions Staff Login' button. Any non-New Directions emails/staff will be met with an 'error'.

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