Frequently Asked Questions

Find quick answers to the most commonly asked questions:

How do I access my courses immediately after enrollment?

Step 1: Confirmation

  • After registering, you will see a Confirmation Page with: 
    • A breakdown of your enrollment.
    • A link to access your course immediately on Brightspace.
  • You will also receive a confirmation email with: 
    • Login details.
    • Instructions for accessing your course.

Step 2: Access Your Course

  • Click the link on the confirmation page or in the email.
  • You will be redirected to Brightspace, where:
    • Your enrolled course will be visible.
    • You can start learning right away.

How do I access my courses?

Go to your confirmation email and follow the login details:

Confirmation orderOR

Go to Insight and click the drop down arrow beside 'External' to make the login fields appear. Fill in your username and password and click 'log in'. Note*only New Directions staff can successfully login via the 'New Directions Staff Login' button. Any non-New Directions emails/staff will be met with an 'error'.

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